When a client has a specific technology need or sends out requests for bids on a project, time is often a key factor in their eventual purchasing decisions, as are pricing and availability. Experienced IT services firms understand how hard it can be to overcome the challenges and successfully close these sales. Whether attempting to decipher long lists of complex requirements or waiting for vendors and distributors to share the correct information, the processes can be tedious, and delays can easily compromise potential deals.
Speed and efficiency are critical to winning new sales for IT service providers. That means upgrading, if not completely replacing, procurement processes and systems, eliminating gaps in communications and information "pinch points." Optimizing that part of the business' operations is crucial with tech companies increasingly reliant on new customer acquisition.
Related:
- Full Article on VAR Insights
- Purchasing, Procurement, and Receiving
- QuoteWerks and the IT & MSP Community